Legal

Privacy Policy

Effective Date: April 1, 2026

Luxe Mobile Massage ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile massage therapy services in Las Vegas, Nevada, or visit our website. Please read this policy carefully. By using our services, you consent to the practices described herein.

1. Information We Collect

We may collect the following types of personal information when you book a session or interact with our services:

Contact Information: Your name and phone number, which are required to schedule and confirm your appointment.
Location Information: Your hotel name, room number, home address, or other service location, which is necessary for our therapists to arrive at the correct destination.
Appointment Details: Your preferred date, time, service type, therapist preference, and any special requests or health considerations you voluntarily share.
Payment Information: We process payments through secure third-party payment processors. We do not store your credit card numbers or financial account details on our systems.
Communication Records: Records of calls and text messages exchanged with our booking team for quality assurance and service improvement.

2. How We Use Your Information

We use the information we collect for the following purposes:

To schedule, confirm, and fulfill your massage appointments.
To communicate with you regarding your booking, including appointment reminders, therapist arrival updates, and follow-up messages.
To process payments and manage billing.
To improve our services, respond to feedback, and enhance the overall client experience.
To comply with applicable laws, regulations, and legal obligations.
To ensure the safety of our clients and therapists.

3. Information Sharing

We respect your privacy and are committed to safeguarding your personal data. We want you to know:

We do not sell your personal information to third parties, marketing companies, data brokers, or any other entities.
We do not rent or trade your data for advertising or promotional purposes.
We may share limited information (such as your name, service location, and appointment time) with our licensed therapists solely to fulfill your booking.
We may disclose information if required by law, court order, or governmental regulation, or if necessary to protect the rights, safety, or property of Luxe Mobile Massage, our clients, or the public.

4. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

Encrypted communications for payment processing.
Restricted access to personal information, limited to authorized personnel who need it to perform their duties.
Regular review of our data collection, storage, and processing practices.

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your data.

5. Cookies and Analytics

Our website uses minimal cookies solely for analytics purposes to help us understand how visitors interact with our site. Specifically:

We may use analytics tools (such as Google Analytics) to collect anonymized data about website traffic, page views, and user behavior.
These cookies do not collect personally identifiable information.
We do not use cookies for targeted advertising or marketing purposes.
You may disable cookies through your browser settings at any time, though this may affect certain website functionality.

6. Third-Party Services

Our website may contain links to third-party websites or services that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.

We may use third-party service providers to assist with payment processing, analytics, and business operations. These providers are contractually obligated to protect your information and may only use it for the purposes we specify.

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. Massage services for minors require the presence and written consent of a parent or legal guardian. If we become aware that we have inadvertently collected personal information from a child under 18 without parental consent, we will take steps to delete that information promptly.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access the personal information we hold about you.
The right to request correction of inaccurate or incomplete information.
The right to request deletion of your personal information, subject to certain legal exceptions.
The right to opt out of certain data processing activities.

To exercise any of these rights, please contact us using the information provided below.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Booking records are typically retained for a reasonable period to support our business operations, handle disputes, and comply with legal obligations.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Luxe Mobile Massage
Phone: (725) 266-3738
Las Vegas, Nevada

We are available 24/7 and will respond to your inquiry as promptly as possible.